WORK EXPERIENCE

Open to Work
09/2024 to Present

UX Researcher at Truckstop
06/2023 to 09/2024

Job Search
02/2023 to 05/2023

UX Researcher at Convoy
10/2021 to 02/2023

UX Researcher at ServiceNow
02/2020 to 10/2021

UX Researcher at Meta, contract
03/2019 to 01/2020

Senior UX Researcher at CDK Global
05/2018 to 03/2019

UX Researcher at CDK Global
05/2017 to 05/2018

UX Research Intern at Zipwhip
10/2016 to 04/2017

UX Research Intern at CDK Global
06/2016 to 09/2016

UX Research Intern at Premera Blue Cross
04/2016 to 06/2016

UX Research Intern at IBM Design
09/2015 to 11/2015

UX Research Intern at Bentley Systems, Inc.
06/2015 to 09/2015

EDUCATION

MS in Human Centered Design and Engineering
University of Washington, Seattle
2014 to 2017

BS in Mathematics
Western Washington University
2007 to 2012

CONTACT

hdbales@gmail.com

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